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Build systems, not dependency

Written By:

Published On:

Matt Verlaque

Apr 24, 2025

After three companies and countless mistakes-

I've created 5 frameworks that empower your team, and give you more free your time.

They're -

1. 10-80-10 delegation

Most leaders delegate like this:

  • 3-minute conversation at the start

  • Zero involvement during execution

  • Shocked disappointment at the end

It feels efficient, but it's actually wasteful and risky.

Instead, I use the 10-80-10 method:

→ First 10%: I get deeply involved as an individual contributor. I ensure they understand the vision and the specific, measurable outcomes we need.

→ Middle 80%: I hand it off completely. They own the execution.

→ Final 10%: I get involved again before completion. I tell them, "Bring this back when you're at 90%. Don't wait until the deadline."

This has saved me hundreds of hours and tens of thousands of dollars in rework. The time investment upfront pays off exponentially.

2. High-tempo OS

This is a set of daily, weekly, monthly, and quarterly activities that serve two purposes:

→ They ensure I know exactly what's happening in the business

→ They make sure my team has the information to make decisions like I would. Without me.

Daily checks (non-negotiable):

  • Cash flow: Daily cash email showing balances, upcoming liabilities, and our net position

  • Customer support: Review of incoming tickets to ensure we're responding at a world-class level

  • Sales pipeline: Demo requests, calendar capacity, and lead generation metrics

Weekly rhythm:

  • Precision scorecard: Every Monday, I review data from the prior week.

  • Team meeting: Everyone sees all the data so they understand how the business is performing

Monthly rhythm:

  • Performance review: 12-month trends on all key metrics

  • Deal audit: Analysis of every won deal to identify which marketing channels and salespeople are driving results

  • Financial review: Complete P&L examination to catch any concerning variances

Quarterly rhythm:

  • Goal setting: 13-week planning cycle for major initiatives

3. 1-3-1 decisions

People often ask questions they already know the answers to.

They just haven't spent enough time thinking about the problem.

So when someone comes to me with a question, I don't answer it.

→ I say: "Run a 131 on this."

They go away and come back with:

  • ONE clear problem statement

  • THREE viable solutions (not one good one and two throwaway options)

  • ONE recommendation, explaining why it's the best choice

90% of the time, they solve their own problem in the process. The other 10%, I can see their thinking and coach them to level up.

I built a Slack bot for this.

(See exactly how I set it up in this video where I break down our entire tech stack)

4. The weekly CEO note

Every Monday morning, I send a note to my entire team.

The note covers:

  • What I'm thinking about strategically

  • Market observations and trends

  • Updates on product evolution

  • Revenue performance

  • Media and content initiatives

  • Operational highlights

This gets everyone on the same page before our weekly meetings, so we can focus on execution rather than context-building.

Want my exact template? It looks like this:

Grab it for free here→

5. All hands support

Amazon, Zapier, and now Precision — all do this.

Every single person in your company needs to participate in customer support.

Even if it's just once a quarter.

This ensures everyone understands:

  • What causes customer pain

  • What brings customers joy

  • What's confusing about our product

And thus make decisions that actually impact customers.

After implementing these frameworks, I've understood that "empowering your team" doesn't mean you step back, cross your fingers, and hope for the best.

It's about building systems so damn good that your people make the same calls you would.

Just without you in the room.

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© 2025 Precision.
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© 2025 Precision.
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© 2025 Precision.